Bubble Catt Designs is mostly operating as usual during this time, however a few things have changed behind the scenes which may affect your orders processing timeframe.
I am being extra cautious when packing your orders, all surfaces are disinfected and I'm being extra diligent about hand washing! All of your orders are packed in my own home, which my husband and I work from. We are both practicing social distancing and are the only people in our household. We are both healthy and well and if anything were to change we would immediately stop processing orders. Turn around time on orders is clearly stated at the top of my website, as of writing this it is between 1-3 weeks. Pre-order items always have a turn around time of 6-8 weeks and this is still the same.
According to The World Health Organisation (WHO), the likelihood of an infected person contaminating goods is low, as is the risk of catching COVID-19 from a package that has been moved, traveled, and exposed to different conditions and temperatures. As a precaution I recommend customers wash their hands after handling the package they receive, however everything inside the package should be safe to handle!
I am shipping all orders with Australia Post as usual, please be advised that there are delays in shipping, domestically and internationally, and your order will likely take a while to get to you.
You can find specific information on the Australia Post website, here.
If there are any concerns please feel free to contact me and I will be happy to help!